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Exceptional Products. Expert Installations.

4 Essential Questions to Ask Home Improvement Contractors

August 21, 2018 by Vicki Kiger

Whether you’re installing a new roof or need new windows, it’s important that you work with an experienced home improvement contractor to ensure the success of your project. Equally important are the questions you should ask them to be sure you’re working with the best.

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5
You and your company have always been there for me and others when needed. Know that when a job is performed by your company, it is done right and at a fair price. My biggest thing with your company is the peace of mind that always comes with the work you do.
Roger K of Virginia Beach, VA Peake, VA
5
I am very pleased. Exterior Source was great!
Sherley & Alfred Altman
5
It was a little more expensive than I expected, but in the end it well worth it.
Ellen W. of Narrows, VA
5
Absolutely top rate--they do exactly what they say.
Robert F. of Richmond, VA
5
The quality of work and materials is excellent.
RJ G. of Virginia Beach, VA
5
Friendly installers answered questions and explained what they were doing. The whole crew was very professional.
James S. of Norfolk, VA
5
I chose them for the lifetime warranty and we've used them on other buildings. Overall, they are knowledgeable, professional, diligent, and have good workmanship.
Kaye G. of Virginia Beach, VA
5
We had Exterior source install seamless gutters on our first house. They looked nice, never had to be cleaned and never had to have any repairs. This made choosing them again easy.
Kelly M. of Virginia Beach, VA
5
I chose them because of their reputation, the products, and the warranty. I am most satisfied with how quick they were able to do the work from the sale. They were accommodating of schedules and knowledgable of the process.
Eric B. of North Chesterfield, VA
5
I called around to different companies that wouldn't stand behind their word. Exterior Source would come out and unclog the gutters if they got clogged, the others wouldn't. I am disabled.
John G. of Hopewell, VA
5
I would highly recommend them! Everything from start to finish was awesome! So happy with the gutters from the way they look to how they work in a heavy rain!!
Mary H. of Chesapeake, VA
5
Couldn't be happier with our Leafguard gutters installed by Exterior Source. Rob worked with us to change the design and locations of the downspouts which has made a big difference in both the look and functionality of our system. The installation team did a great job.
David S. of Virginia Beach, VA
5
Money well spent! It proves the old adage, "you get what you pay for".
Mark Z. of Locust Grove, VA
5
We are extremely satisfied.
Kathleen L. of Hopewell, VA
5
They are the most professional people that I have had come to my house to do work. They were very clean and they did everything great. I am very satisfied. Sean and the workers, were all very professional.
Arlene S. of Richmond, VA
5
Exterior Source is 100% on customer service. I am real satisfied and happy. It looks great!
Bill T. of South Boston, VA
5
They were absolutely the best company that I have dealt with in the last 5 years. With me, you either get it right or I will come back at you and I have never dealt with anybody that was as competent and cooperative as they were because I did have some problems and when they got to those problems they called me, they showed them to me, and they fixed them at no extra charge.
Thelma T. of Norfolk, VA
5
I thought they did a great job. They were on time, they did the work they said they would do, and I appreciated it.
Dean M. of Virginia Beach, VA
5
It was a pleasure doing business with this company.
Emily G. of Chester, VA
5
Great product with first rate installation. It would be difficult to find a similar product, with pro's installing it right each time. I have used this company for all of my home gutter needs and work that they performed several years ago, still functions and looks great.
Steven B. of Portsmouth, VA
5
My experience with Exterior Source was professional from start to finish. And, I had jobs happening at two different homes. Andrew was thorough and professional in his presentation and everything he told me actually happened. The crew was awesome: friendly, helpful and brought to my attention anything that was unusual.
Patricia F. of Virginia Beach, VA
5
Exterior Source did an amazing job with a very complex gutter system. We had at least 12 different roof lines with numerous complex downspout configurations, and they fitted all of them to perfection. They were totally professional, timely and reasonable.
Ken R. of Palmyra, VA
5
They were very professional. David was on time, professional, and explained everything about what we would get. The workmen were very polite. They cleaned up before they left, and didn't even leave a nail. It was wonderful work from a wonderful business.
Alexander W. of Richmond, VA
5
This is our second experience with Exterior Source. It went so well the first time, we came back for our next home as well. And went every bit as smoothly the second time around!
Kathy M. of Henrico, VA
Exterior Source is a great company. The representative was very professional and informative. I am highly satisfied with the product and service!!
Joel S. of Prince George, VA
5
Everything was exceptionally well done. They were professional and polite.
Carolyn W. of Colonial Heights, VA
5
Everyone I dealt with was great, both sales and installation. We had quoted from other companies offering a similar product, but Exterior Source was by far the best at understanding and providing a solution which both fit our needs and dealt with rain runoff issues we didn't even know we had. Job well done!
Lester T. of Chesapeake, VA
5

Reasonable price. Excellent service from beginning inquiry through follow-up after the gutter installation was completed. Have already recommended them to friends who were similarly happy with the service. Everyone was very professional, willing to listen and answer all of my questions.

Laura A. of Norfolk, VA
5
I was very impressed with the sales person with the layout of products that were to be used. Roofers showed up on Time and did a excellent job on removing the old Roof and installing the new one. Thanks
Steve T. of North Chesterfield, VA
5
The salesman knew the answers to every question I asked and he was professional and wonderful. The crew was so fast and great I couldn't believe it.
Lonny M. of Richmond, VA
5
I love the Leaf Guard system. It keeps me off the roof! Exterior Source not only replaced our gutters after incurring major storm damage, but they took on siding and skylight replacement work. We had a difficult time getting other contractors to bid or take on this work (they considered it too small). I was very happy that Exterior Source brought to our attention...
Gordon S. of Richmond, VA
5
Great product. Efficient, professional staff and crews. A pleasant experience from start to finish.
John W. of Powhatan, VA
5
I would highly recommend Exterior Source for any exterior work you need on your home. I have used Exterior Source to replace both my gutters (several years ago) and now my windows; the doors will be next. Not only do I love the quality of my new windows, but I was very surprised at how much quieter my home is!
Lori H. of Chesapeake, VA

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