Frequently Asked Questions
1) Does it cost anything to get an estimate?
No, we offer FREE estimates.
2) Do I have to be home for the estimate?
Yes, we do require homeowners to be present during estimate appointments, but we are happy to schedule a time that is most convenient for you.
3) My work schedule varies, do you offer evening appointments?
Yes, we have both evening and Saturday appointment times available. We also offer daytime appointments.
4) Do you offer quotes by phone?
No, unfortunately, we are not able to quote by phone. We need to view your home to give you an accurate estimate and meet with you to discuss the scope of the project.
5) How soon is your turn–around for installation after an estimate?
Once one of our representatives has completed the estimate for your project, you will be provided with a time frame for the installation.
6) Do you offer gutter cleaning services?
No, we do not offer gutter cleaning services. However, if you do have our LeafGuard gutters, they come with a lifetime cleanout warranty, so we do provide services for LeafGuard gutters system.
7) Does Exterior Source offer repair services?
No, we do not offer repair services, but we can provide a free estimate for replacement on a wide range of products, including gutters, siding, roofing, windows, doors and decks.
8) What is the cost-per-foot charge for LeafGuard?
LeafGuard is a custom designed and installed system, therefore, we are not able to provide a cost-per-foot quote. We do offer free in-home estimates which will provide you with a complete cost estimate.
9) Does Exterior Source use subcontractors for LeafGuard installations?
No, we do not use subcontractors for gutter installations. We have our own, experienced, in-house installers.
10) Where are your offices located?
We have two offices – one serving the Tidewater area and one serving the Richmond area. We also install LeafGuard gutters in the Roanoke-Lynchburg-Salem area.
11) Does Exterior Source offer financing or discounts?
We do have financing options that our knowledgeable sales representatives will be happy to go over with you during your estimate. We also offer monthly specials.